Bandhavgarh National Park India

Privacy Policy

Content Image

Welcome to www.bandhavgarhnationalparkindia.com (our website), a domain fully owned by Big Cat Tours, a company operating under the Companies Act. Throughout this policy, “You” refers to any user or visitor of our website.

Commitment to Privacy

privacy policy

Thank you for visiting our website. We value your privacy and are committed to safeguarding your personal data. The information you provide, such as name, address, and contact details, is collected to facilitate and personalize your experience with us, and will only be used for the purposes intended. Your use of our site and services is subject to the terms and conditions outlined within this policy. By making a transaction on our website, you agree to abide by the privacy practices we have set in place.

Payment Policy

When booking tour packages or related services through our website, an advance payment is required to confirm your reservation. The remaining balance can be paid upon arrival before services commence. Big Cat Tours reserves the right to determine the amount required for advance payment and the mode of payment, which may vary depending on the nature of the services.

During peak travel seasons in Bandhavgarh, such as Christmas, New Year, and major festivals, full payment is required in advance to secure bookings for hotels and resorts. Big Cat Tours holds the right to modify or withdraw any offer at its discretion, without prior notice. If the chosen accommodation is unavailable, we will arrange a similar-quality alternative.

Accepted Payment Methods

Our website offers a secure and user-friendly payment system. For international guests, payment can be made online through bank transfer, net banking, or via MasterCard/Visa credit or debit cards. Payment can also be made using cash, traveler’s cheques, or American Express cards. Note that credit card payments may include additional bank fees, which will be added to the final amount.

Cancellation, No-Show, and Early Departure Policy

If you must cancel or postpone your trip, kindly inform us in writing, as cancellation charges will apply from the date we receive your notice. The following cancellation fees apply to our tour packages:

  • 30 days before arrival: 10% of the tour cost
  • 15-29 days before arrival: 30% of the tour cost
  • 7-14 days before arrival: 40% of the tour cost
  • 2-6 days before arrival: 50% of the tour cost
  • Less than 48 hours or no-show: No refund

Please note, Jeep & Canter Safaris are non-refundable. For peak season dates, including holidays like Diwali, Holi, Christmas, and New Year, a separate cancellation policy may apply and will be provided if relevant.

Changes in Fees and Charges

Please be advised that any government-imposed hikes in safari permit fees, taxes, fuel costs, or guide charges after the tour cost is finalized will be applied as additional charges.

Thank you for trusting us with your travel plans to Bandhavgarh. We are committed to making your experience seamless and enjoyable.